Fintech / Banking TechCompanies & operators

Kasikorn Business Technology Group (KBTG)

Kasikorn Business Technology Group (KBTG) is the wholly-owned technology arm of KBank (SET:KBANK / Kasikorn Bank). Develops and operates the K PLUS mobile-banking app (one of Thailand's largest mobile-banking platforms), AI-powered banking products, and digital-channel customer experience. Investments in AI/ML, biometric authentication, and data-centre infrastructure. Anchor of KBank's structural digital transformation and competes against SCB Tech X (SCB), KASIKORN X (early-stage venture arm), and Krungsri Innovate (BAY).

Profile overview

Kasikorn Business Technology Group (KBTG) is the wholly-owned technology arm of KBank (SET:KBANK / Kasikorn Bank). Develops and operates the K PLUS mobile-banking app (one of Thailand's largest mobile-banking platforms), AI-powered banking products, and digital-channel customer experience. Investments in AI/ML, biometric authentication, and data-centre infrastructure. Anchor of KBank's structural digital transformation and competes against SCB Tech X (SCB), KASIKORN X (early-stage venture arm), and Krungsri Innovate (BAY).

Public-record references
Data as of: 2024-2026

Business segments

Mobile Banking

K PLUS App

K PLUS is Thailand's most-downloaded banking app with 21M registered users and 12M monthly-active users as of 2023. Handles ~80% of KBank's retail transactions. Features PromptPay, QR-code payments, micro-investment, and AI-personalised financial planning.

AI Banking

KBTG AI Lab

Operates KBTG AI Lab focused on generative AI, NLP, and computer-vision deployment across KBank products. Notable projects include AI credit scoring (replacing bureau-only models), biometric onboarding, and fraud-detection ML pipelines.

Infrastructure

Data Centre and Cloud

Manages KBank's private-cloud and hybrid-cloud infrastructure. Partnered with Google Cloud and AWS for workload migration. Invested in data-centre co-location facilities to support real-time processing of 15M daily transactions.

Thai bank tech arms β€” comparison

KBTG

Parent bank

KBank (SET:KBANK)

Mobile app MAU

~12M

Primary focus

K PLUS, AI, data-centre

SCB Tech X

Parent bank

SCB (SET:SCB)

Mobile app MAU

~10M (SCB Easy)

Primary focus

Digital bank, venture arm

Krungthai Connext

Parent bank

KTB (SET:KTB)

Mobile app MAU

~8M (Paotang)

Primary focus

Gov-services payments, Paotang

BAY Digital

Parent bank

BAY (SET:BAY)

Mobile app MAU

~5M (Krungsri)

Primary focus

Retail digital, MUFG synergies

Watchpoints 2025-2026

GenAI

Generative AI Deployment

KBTG is piloting LLM-powered customer-service bots and automated credit-memo generation. Regulatory guardrails from BoT on AI-in-banking are expected by mid-2025; compliance architecture will shape deployment pace.

API Banking

Open Banking Framework

BOT's open-banking API standards (Phase 2 rollout 2025) require KBTG to expose standardised payment and account-data APIs. Third-party fintech integration and embedded-finance partnerships are the strategic opportunity.

Spin-off

KBTG Standalone Value

Market speculation about a partial KBTG IPO or carve-out to unlock tech-multiple valuation separate from KBank's P/BV-based banking multiple. A listed KBTG would be benchmarked to Grab Financial and Sea Money comparable tech-banking peers.

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Competitor

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Competitor

LINE BK

Thailand's first licensed digital bank β€” KBANK Γ— LINE joint venture, launched October 2020; 5M+ users FY2024.

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Competitor

ShopeePay Thailand

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Reports featuring this profile

Related Market profiles

Kasikorn Business Technology Group (KBTG) - Market Atlas Β· Insight