LogisticsSilver report
Published April 2026Insight Research22 min read2026 Edition10 sources, 5 primary-gradeStrong source depth

Last-Mile Delivery: Flash Express, Kerry, J&T, and the Thai E-commerce Fulfilment Wars

Thai courier, express, parcel (CEP) market ~USD 2.82B 2025, projected USD 4.27B by 2031 (Mordor Intelligence). Daily parcels ~15-18M routine, 30-40M during 11/11 mega-campaigns. By 2024 the league table inverted: Thailand Post leads by total parcel volume, Flash Express is the #1 private courier (~20-25%, FY2024 revenue THB 24.7B, +23% YoY), J&T Express follows (FY2024 revenue THB 25.4B, +37% YoY), Kerry Express has slipped from #1 in 2021 to #4 (FY2024 loss THB 9.4B). Per-parcel pricing THB 25-65 economy / THB 80-200 express; structurally below India / Indonesia.

Key takeaways

  1. 1

    Thai CEP market ~ in 2025, projected by 2031 at ~ CAGR (Mordor Intelligence). Daily parcel volume ~15- routine, 30- during 11/11 mega-campaigns.

  2. 2

    League-table inversion 2021-2024: Thailand Post leads by total parcel volume; Flash Express became #1 private courier (FY2024 revenue , + YoY, returned to profit at ).

  3. 3

    J&T Express posted FY2024 revenue (+ YoY) and net profit , recovering from a loss in 2023. HKEX-listed parent J&T Global Express (ticker 1519) IPO 2023.

  4. 4

    Kerry Express (KEX) fell from #1 in 2021 to #4 by 2024; FY2024 net loss . S&P Group Thai-investor consortium ownership since 2021; turnaround unresolved.

  5. 5

    Platform-captive logistics β€” Shopee Xpress (Sea), Lazada Logistics (Alibaba), TikTok Shop fulfilment partners β€” accelerating in-house share. Best Express (Alibaba-affiliated) exited Thailand 2023.

  6. 6

    Per-parcel pricing economy, express; structurally below India () and Indonesia (). Pricing floor reached on platform-subsidised mega-campaign tariffs.

Questions this report answers

How big is Thai last-mile in 2025? Mordor Intelligence sizes the Thailand courier, express, parcel (CEP) market at in 2025, projected to reach by 2031 at ~ CAGR. Daily parcel volume runs ~15- routine and 30- during 11/11, 12/12, mega-campaigns. Thai e-commerce GMV crossed T in 2024 (+ YoY) per Priceza, ETDA, with Shopee, Lazada, TikTok Shop accounting for over of platform parcel volumes regionally.[, ]

Who leads the league table now? It inverted between 2021 and 2024. Thailand Post regained #1 on total parcel volume (rural-coverage mandate). Flash Express overtook Kerry Express to become the #1 private courier (~ by volume) with FY2024 revenue (+ YoY) and net profit , up from a loss in 2023. J&T Express closed in with FY2024 revenue (+ YoY) and net profit , recovering from a loss in 2023. Kerry Express (KEX) fell to #4 with a FY2024 net loss of and ongoing restructuring under S&P Group ownership since 2021.[, , ]

Who runs the platform-captive layer? Shopee Xpress (Sea Group) and Lazada Logistics (Alibaba) operate increasingly large in-house networks; Lazada launched Lazada One Logistics to accelerate this. TikTok Shop, whose Thailand H1 2025 GMV reached ~, runs its own fulfilment-partner network. Best Express (Alibaba-affiliated) exited Thailand in 2023, validating the unit-economics squeeze on sub-scale private couriers. Thailand Post handles government-mandated rural coverage where commercial operators struggle on per-parcel economics.[, ]

What's the pricing structure and how does Thailand compare? Per-parcel pricing: economy-tier, express-tier, platform-subsidised at Lazada, Shopee mega-campaigns. Structurally below India parcel-pricing () and Indonesia parcel-pricing (). Platform subsidies during 11/11, 12/12 set the effective price floor; smaller operators absorb the gap on volume promises.[, ]

Mordor Intelligence, operator FY2024 disclosures, platform GMV data, Nation Thailand
Data as of: 2024-2025

Executive summary

Thailand's courier, express, parcel (CEP) sector is a market in 2025 with a clear forecast trajectory to by 2031 (Mordor Intelligence, ~ CAGR). Daily parcel volume runs ~15- on routine days and 30- during 11/11 mega-campaigns. Thai e-commerce GMV at T (2024, + YoY) is the structural growth engine, with Shopee, Lazada, TikTok Shop accounting for the vast majority of parcels.[]

The 2021-2024 league-table inversion is the headline story. Kerry Express (KEX) dropped from #1 (~ share, 2021) to #4 by 2024 with a FY2024 net loss of ; turnaround under S&P Group ownership is unresolved. Flash Express became the #1 private courier (FY2024 revenue , + YoY, net profit after a loss in 2023). J&T Express closed in with FY2024 revenue (+ YoY) and net profit , recovering from a loss in 2023. Thailand Post leads on total parcel volume due to rural-coverage mandate.[, , ]

Platform-captive logistics is the secular winner. Shopee Xpress (Sea Group), Lazada Logistics (Alibaba launched Lazada One Logistics), and TikTok Shop fulfilment partners are insourcing share. Best Express (Alibaba-affiliated) exited Thailand 2023. Per-parcel pricing economy, express, platform-subsidised; below India () and Indonesia () comparables. Pricing floor is set by mega-campaign subsidies.[, ]

Mordor Intelligence, operator FY2024, platform disclosures
Data as of: 2024-2025

Thai CEP market size and trajectory (USD billion, 2021-2025E)

2021

Market (USD B)

2.1

Context

Pandemic-era e-commerce surge; Kerry Express IPO peak.

2022

Market (USD B)

2.4

Context

Post-COVID normalisation; Shopee, Lazada platform-captive ramp.

2023

Market (USD B)

2.6

Context

Best Express exits; consolidation visible.

2024

Market (USD B)

2.82

Context

Flash Express overtakes KEX in private-courier ranking.

2025E

Market (USD B)

3.03

Context

Mordor Intelligence projection; TikTok Shop growth tailwind.

Mordor Intelligence Thailand CEP, operator disclosures
Data as of: 2025

Top private-courier revenue snapshot (THB billion, FY2024)

J&T Express (Global JET Thailand)

Revenue (THB B)

25.4

YoY change

+37%

Net result

Profit $23.7M (recovered from $202.9M loss 2023)

Flash Express

Revenue (THB B)

24.7

YoY change

+23%

Net result

Profit $27.2M (recovered from $16.2M loss 2023)

Kerry Express (KEX)

Revenue (THB B)

~15.2

YoY change

-decline-

Net result

Net loss $272.5M; restructuring under S&P Group

Thailand Post (parcel segment estimate)

Revenue (THB B)

~14.0

YoY change

n/a

Net result

State-owned; not P&L-comparable

SCG Express, others

Revenue (THB B)

~9.0

YoY change

mixed

Net result

Long-tail, sub-scale

Flash Express FY2024 results, J&T Express FY2024 results, KEX SET disclosures, Nation Thailand parcel-wars coverage
Data as of: FY2024

Thai last-mile delivery structure (2025 ranking)

CEP market size

Value

USD 2.82B (2025E)

Notes

Forecast USD 4.27B by 2031 (Mordor).

Daily parcel volume

Value

~15-18M routine; 30-40M 11/11 peak

Notes

Mega-campaign-driven.

#1 by total parcel volume

Notes

State-owned, rural-coverage mandate.

#1 private courier

Value

Flash Express (~20-25%)

Notes

FY2024 revenue $715.9M.

#2 private (close)

Value

J&T Express (~18-22%)

Notes

FY2024 revenue $736.2M (+37%).

#4 (was #1 in 2021)

Value

Kerry Express (~10-12%)

Notes

FY2024 net loss $272.5M.

Platform-captive accelerating

Value

Shopee Xpress, Lazada Logistics, TikTok Shop

Notes

In-house insourcing trend.

Mordor Intelligence, operator FY2024 disclosures, Nation Thailand
Data as of: 2024-2025

Analyst framing

Why this report matters

The 2021-2024 league-table inversion in Thai parcel delivery is one of the cleanest Southeast Asia logistics-industry case studies of the decade. Kerry Express fell from IPO-era #1 to FY2024 net loss $272.5M; Flash Express returned to profit after disciplined consolidation; J&T Express grew 37% YoY. Platform-captive logistics from Shopee, Lazada, TikTok Shop is the secular winner. CEP market trajectory USD 2.82B (2025E) to USD 4.27B (2031F) supports continued investment despite operator-level losses.

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Last-Mile Delivery: Flash Express, Kerry, J&T, and the Thai E-commerce Fulfilment Wars Β· Insight